Additional Information

is insufficient support the proposed trip will not take place and the contribution will be returned. The academy’s Charging Policy is available on request or from the academy website. Complaints Procedure If you are not satisfied with any aspect of the academy or your child's education, please contact their Personal Tutor in the first instance. If you are still not satisfied after you have spoken to your child's Personal Tutor, then please contact the Subject Leader. If you have followed this procedure and you are still not satisfied please put your complaint in writing to one of the Assistant Principals or the Principal. If the matter concerns members of Chatham Grammar staff, please contact the Principal. Likewise, if there are things which you feel we ought to know (e.g. problems at home) which might affect your child at the academy, please let their Personal Tutor know or the Pastoral Team. You can access the academy's Complaints Procedures on our website www.chathamgrammar.org.uk. If you still feel that the matter has not been dealt with properly, please write to the Chair of Trustees, c/o Chatham Grammar.

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