Brompton Academy Parent/Carer Directory

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Any issues? What you can do

Useful Names and Addresses Brompton Academy Marlborough Road Gillingham Kent ME7 5HT Tel: 01634 852341 Email: officeBA@universityofkentacademiestrust.org.uk www.bromptonacademy.org.uk

If you are not satisfied with any aspect of the Academy or your child's education, please contact their Form Tutor in the first instance. If you are still not satisfied after you have spoken to your child's Personal Tutor, or the Subject Leader, please put your complaint in writing to an Assistant Principal or the Principal. If the matter concerns members of staff, please contact the Principal. Please feel confident to telephone, we are here to help. Likewise, if there are things which you feel we ought to know (e.g. problems at home) which might affect your child at the Academy, please let their Form Tutor know or the Pastoral Team. You can access the Academy's Complaints Procedures on our website www.bromptonacademy.org.uk. Complaints Procedure If you are dissatisfied with any aspect of the Academy you have the right to redress through the Academy’s formal Complaints Procedure. Initially parents/carers should try to resolve issues within the informal level as outlined above and only then if still dissatisfied, should parents/carers pursue a complaint through higher level channels. The UKAT Complaints Procedure can be found on the website www.bromptonacademy.org.uk/

Attendance Team Marlborough Road Gillingham Kent ME7 5HT Tel: 01634 852341

Chair of UKAT William Colleir Marlborough Road Gillingham Kent ME7 5HT Tel: 01634 852341 Brompton Academy Chair of Governors

Dr Richard Ebanks Marlborough Road Gillingham Kent ME7 5HT Tel: 01634 852341 Academy’s Careers Advisor: Miss Laing Marlborough Road Gillingham Kent ME7 5HT Tel: 01634 852341